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Customer Service
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your order
Track Your Order
Most in-stock items ship within 24 hours of ordering, however, some items may take up to 48 hours. Orders placed on the weekend will ship within 24 hours of the next Monday. Upon shipment of your order, you will receive a confirmation email with your tracking number. Occasionally, items may be temporarily out-of-stock or backordered. In this case, you will be notified and provided an approximate shipment date. Order Changes / Cancellations Unfortunately, we are unable to make any changes to or cancel any order once it has been submitted to us for processing. We are happy to accept returns of any unused products within 30 days. Please review our Return Policy for additional information and instructions. Occasionally, we may have to cancel an order or item due to unforeseen circumstances. In this case, you will be notified via email and you will not be charged for canceled items. Order Delivery Orders are shipped via standard ground shipping (UPS). In addition to the standard shipping, we offer a 2-day delivery option at an additional fee. If you have a need for overnight shipping, please contact us to make arrangements. Please review our Shipping & Delivery pages for more details. Warranty Information We are confident in the quality of our products but to give you extra piece of mind, we offer a 12 month guarantee on all soccer goals. Please contact us if you have any issues, need any spare parts, or have additional questions. |
